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BPM: Business Performance Management

ICAEW’s BPM Community provides practical resources and peer support to help you improve the performance of your organisation.

Tool guide

An overview of the most popular BPM models and tools.

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BPM tools guide

The best method for performance management depends on many factors, including operating environment, size and sector.

Templates and case studies

Practical guides to apply to your business.

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Templates and case studies

The following resources are designed to be practical tools that you can download and apply to your business.

Trouble shooting

Issues your peers are facing, and some solutions.

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Troubleshooting BPM

We asked members about the BPM issues that they face. Detailed below are some of the most common responses.

Guidance by topic

View BPM guidance by topic.


Guidance by topic

Strategy and risk; Business information and IT systems; Tools and models; and Performance cultures and communication.

BPM, strategy and risk

Business Performance Management must be aligned to the strategy of an organisation to be effective.

BI and analytics

Business intelligence refers to technologies and practices for collecting, analyzing, and presenting information.

Tools and models

There is no standard BPM process or approach but a number of different models or BPM tools.


Ask a question or share your experience.

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Ask a question, share information and read expert blogs.