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Business performance management: Frameworks, tensions and solutions

This Finance and Management Faculty webinar took place on 8 March 2016.


Based on ICAEW’s report Business Performance Management – approaches and tensions this webinar covers ICAEW’s business performance management framework and how this can help finance professionals contribute to organisational performance. We also discussed case studies which illustrate ongoing challenges, such as dealing with multiple stakeholders, balancing operational and financial measures and working with fragmented systems. As well as considering how these tensions can be overcome.